What are the delivery charges?
Delivery charge varies with each Location. While orders of RM 50 or above are delivered free. Charges may vary for Express delivery and Standard Delivery.
What types of deliveries are available?
We provide two types of deliveries. Standard delivery and Express delivery. Each delivery availability will depend on customers locations. Take away is also available for customers who wish to pick the order in the store itself.
What is standard delivery?
You have probably noticed varying estimated delivery times for each location to the products you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location. Please enter your default pin code (you don't have to enter it every single time) to know more accurate delivery times.
What is Express Delivery?
Only grocery items orders will be eligible for the express delivery and the items will be delivered within 1 hour near Noor Hayati Global Trading.
1 hour delivery is our promise to deliver your order in a conveniently spaced three hour delivery slot.
Our delivery time will be between 9 AM - 8 PM.
What is Take Away?
Problem with delivery slots? No worries! We have a solution for your thoughts. You can place your order online and receive your products through take away.
Why is the COD option not offered in my location?
COD is only available for grocery orders, not on fashion orders and other items.
Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.
Does Noor Hayati deliver out of Sentul?
As of now, Noor Hayati doesn't deliver grocery items out of Sentul. But you can order fashion items from the entire Malaysia region.
In case your order is large and you are willing to pay a certain amount of delivery charge for some specific products with larger shelf life, call us and we will get back to you.